When I started my job, one of my goals was to be transferred to the team that handles cases escalated for technical reasons. I made this clear in all of my reviews, including two annual reviews with the vice president.
I’ve finally been transferred to the team, which is great news. Three things made the difference, I think. Like I mentioned above, I made it clear in my reviews. In addition to that, I embraced technical cases and made myself a technical resource to the teams I’d been assigned to previously. Obviously, doing that kind of work is the most important part.
There wasn’t much I could have done for the third thing: opportunity. One of the members of my target team took another job, so they lost a big resource. I jumped on that and made a strong case for myself.