At my company’s year-end meeting, our CEO asked us to send him an e-mail with our overall impression of the company and one piece of feedback, positive or negative.
I wrote that my overall impression was positive, but one complaint I had was that there’s no clear path for transitioning from my department to a development position.
Yesterday, the CEO responded to my message asking why I wanted to be involved in development. I answered that in my time supporting our product, I’ve realized that much of the work I do could have been avoided with some forethought during the design stage. I told him that I felt I could contribute more significantly in a programming position rather than a support position.
I basically treated the exchange like part of an interview. Hopefully, this will get me recognized.